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We want you to be completely satisfied with your purchase from our gadget store. If you are not satisfied, you may return the item within 30 days of receipt for a refund. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer service team at info@ikeja.tech or +2348133511598 . We will provide you with instructions on how to return the item. You will be responsible for shipping the item back to us, and all shipping costs associated with the return will be your responsibility.
Once we receive your return, we will inspect the item to ensure that it meets our return policy requirements. If the item is eligible for a refund, we will process the refund to the original payment method used for the purchase. Please note that it may take up to 5 business days for the refund to be reflected on your account.
If the item you received is defective or damaged, please contact our customer service team immediately. We will work with you to resolve the issue, which may include sending a replacement item or providing a refund.
Please note that certain items are not eligible for return. We also reserve the right to refuse any returns that do not meet our return policy requirements.
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact our customer service team.
